SDO Tayabas City / ICT Unit

Information and
Communication Technology
Unit

Powering the digital infrastructure of the Schools Division Office of Tayabas City. From network support and device repair to systems development and online ticketing — built for every school, every teacher, every day.

Submit a Ticket Our Services
Network Support
LAN, WAN & WiFi
Device Repair
Hardware & diagnostics
Cybersecurity
DPA compliance
Data Management
Backup & recovery
Systems Dev
Portals & tools
Tech Support
Helpdesk & guidance
K–12
Schools
IV-A
Region
6+
Services
4
ICT Forms
Network & Connectivity Support Hardware Repair & Maintenance Software & Systems Management Data Backup & Recovery Cybersecurity & DPA Compliance ICT Technical Assistance Form DTS Request Form Email Account Requests Help Desk Form Preventive Maintenance Program Network & Connectivity Support Hardware Repair & Maintenance Software & Systems Management Data Backup & Recovery Cybersecurity & DPA Compliance ICT Technical Assistance Form DTS Request Form Email Account Requests Help Desk Form Preventive Maintenance Program
What We Offer

ICT Services

Technical and digital support for all schools and offices under the Schools Division of Tayabas City.

Submit a Request
Online Portal
ICT Ticketing System
Submit, track, and manage your ICT support requests online through the official Tayabas ICT Hub. Faster response times and real-time status updates.
Technical AssistanceDTS RequestEmail RequestHelp Desk
Submit a Ticket
Network & Connectivity
Installation, maintenance, and troubleshooting of LAN, WAN, and wireless network infrastructure across all schools and offices.
Network SetupWiFi TroubleshootingConnectivity Issues
Request Service
Hardware Support & Repair
Diagnosis, repair, and maintenance of computers, printers, projectors, and other ICT equipment used in schools and the division office.
DiagnosticsRepairPreventive Maintenance
Submit Repair Request
Software & Systems
OS installation, software deployment, system updates, and management of DepEd digital platforms, portals, and email accounts.
OS ReinstallationDepEd PortalsEmail Accounts
Submit Request
Data Management & Backup
Data recovery, backup solutions, and secure file management for critical division records and information systems.
Data RecoveryBackup SetupSecure Deletion
Request Assistance
Cybersecurity & Compliance
Protection of school systems from cyber threats, malware removal, and guidance on DepEd Data Privacy Act compliance requirements.
Malware RemovalDPA ComplianceSecurity Advisory
Inquire
Updates

ICT Announcements

Latest notices, system advisories, and updates from the ICT Unit.

05
May
System Update
Scheduled Maintenance — DepEd Portals
Expect intermittent access to DepEd online platforms on May 10, 8AM–12PM for scheduled maintenance.
28
Apr
Advisory
Anti-Phishing Reminder for All Personnel
Do not click suspicious links in emails. Report phishing attempts immediately to the ICT Unit.
22
Apr
Notice
Device Inventory Submission — Deadline April 30
All school heads must submit updated ICT device inventory reports through the designated form.
15
Apr
Memorandum
WiFi Password Update — Division Office Network
New network credentials have been issued to authorized personnel. Contact ICT Unit for access.
Who We Are

About the ICT Unit

The team behind the digital infrastructure and services of SDO Tayabas City.

The ICT Unit is responsible for handling technical support, system management, and IT-related services for the Schools Division Office of Tayabas City, Region IV-A CALABARZON.

The ICT Ticketing Form Website is an online platform designed to streamline requests for technical assistance and document-related services. This system enables faculty, staff, and other personnel to conveniently submit ICT-related concerns and track their requests efficiently.

By utilizing this platform, we aim to enhance service efficiency, improve response time, and provide seamless support for all ICT-related needs across the division.

Submit a Ticket SDO Website
SDO Tayabas City
Tayabas ICT Hub tayabasicthub.com
Our Purpose

What This System Covers

A centralized hub for processing all ICT-related requests across the division.

Technical Assistance
Repair, network management, software installation, configuration, and internet connectivity issues for all schools and offices.
Document Services
Requesting retrieval, editing, or cancellation of official documents through the Division's Document Tracking System.
Email Support
Creating or resetting official DepEd email accounts for teaching and non-teaching personnel across the division.
Help Desk Inquiries
Submitting general IT concerns for evaluation and resolution by the ICT Unit's technical staff.
Our Team

ICT Unit Personnel

The dedicated people behind the digital services of SDO Tayabas City.

Mark Bryan F. Valencia
ICT Lead
Mark Bryan F. Valencia
Information Technology Officer I
Celedonio B. Balderas Jr.
Division Head
Celedonio "Don" B. Balderas, Jr.
Schools Division Superintendent
Herbert D. Perez
ASDS
Herbert D. Perez
Assistant Schools Division Superintendent
Get in Touch

Contact & Message Us

For urgent concerns, system outages, or general inquiries — reach out or send a direct message below.

Office Location
ICT Unit Office, SDO Tayabas City, Quezon Province
Office Hours
Monday – Friday, 8:00 AM – 5:00 PM
Telephone
(042) XXX-XXXX ext. XXX
Email Address
ict.tayabas.city@deped.gov.ph
ICT Ticketing System
Submit your technical concern online at the official Tayabas ICT Hub for a faster, trackable response from the ICT Unit.
Submit a Ticket
Available to all DepEd Tayabas City personnel and public schools.
Send Us a Message
Have a question that doesn't require a ticket? Drop us a message and we'll get back to you.
ICT Unit — SDO Tayabas City

© 2026 Schools Division Office of Tayabas City  ·  DepEd Philippines  ·  Developed by Mark Bryan F. Valencia & San Mark A. Morcoso

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